Personal

SMARTPHONE

Your virtual piggy bank is within reach of your smartphone! All you have to do is download the app, Dindarò, from the Apple Store or the Google Play Store. Please follow the registration process and from there you can start to accumulate coins, directly on your phone!

INFORMATION NEEDED FOR REGISTRATION

Creating your Dindarò account is very simple. All you need to do is provide a photo of your passport/national ID and your best email to be reached at.

PHOTO OF YOUR DOCUMENTATION

Take a double-sided photo of your valid ID card (national identity card or passport). Make sure to check that the photo is not blurry, and that the data is clearly visible! After that, you are good to go!

ACTIVATION TIME

Within 48 hours, you will receive an email from someone on our staff, stating that your account has been activated. You can check, at any time, the progress of your registration through the Dindarò app

REFUSED DOCUMENTATION

If the photo of your provided documents is not visible or is incorrectly uploaded, you will be unable to continue the activation process of your account. You will receive an email from our staff that will prompt you to repeat the upload process in a suitable manner. We remind you that you can monitor the progress of the registration request through the app.

DELETING YOUR ACCOUNT

To delete your account, send an email to addios@dindaro.com with the subject line reading, Account Cancellation (Your account name). Also, in the body of the email, please provide: your personal information, the email you used with registration, your telephone numbers (in case we needed to contact you regarding your personal data), and most importantly, the IBAN and personal details of the current account on which you wish to reclaim any remaining money in your wallet. This operation will be completed within 30 days upon the receipt of your request. Any costs are outlined in the appropriate sections that apply.

ADDING MONEY TO YOUR BALANCE

You will be able to see the balance that will be credited to your account by scanning the QR code. You will also be able to decide whether to pay or receive cash by scanning the QR code of another Dindarò user. You can also add money to your Dindarò account at enabled vending machines by putting your change in the machine. Soon, you will able to link your bank account and/or credit card.

BREAKING THE PIGGY BANK

ou can ‘break’ open your piggy bank and withdraw the amount inside through bank transfers to yourself, whenever you desire! The operation has an administrative cost, as shown in the attached table. We remind you that your virtual piggy bank can hold up to €2,000.

VENDING MACHINES

You can use Dindarò to pay for your drinks and snacks at a vending machine, by scanning the QR code located on affiliated vending machines. It has never been so easy to not use coins! Obviously, if you come to a vending machine with pockets full of pesky coins, you can use those instead.

LIMITS AND MAXIMUMS

The spending and recharging limit, for each transaction, are both €25. There are no transaction costs within the Dindarò circuit (payments, remains). The maximum amount of money you can keep on Dindarò is €2,000.

SPENDING LIMITS

The spending limit, for each individual transaction, is €25.

PAYING IN STORE

You can pay in affiliated stores, simply by entering the exact amount due, via the Dindarò app. All you need to do is have the merchant’s QR code within your phone’s frame in order to be scanned. On the contrary, you can decide to pay in cash, and receive the change digitally on your Dindarò app.

SEND MONEY TO A FRIEND

You can send and receive money between you and your friends by typing in the desired amount and framing the QR code of his/her Dindarò.

If you did not find an answer to your question from the sections above, please send us an email at support@dindaro.com. We are here for any questions you have regarding Dindarò! Thank you!

Dindarò Srl - Via Federico Cesi 21 - 00193 Roma - P.IVA e C.F 14339431000 - cap. soc. 30.000€
Registered in the special section of innovative startup of the Italian Chamber of Commerce in Rome with REA RM - 1513620